
The day before the temperature dropped thirty degrees declaring it was still winter, a new chair for our deck arrived. I had ordered it on a sunny spring day, certain that when it arrived we could put it out next to its twin and enjoy the weather. The rain began to come down so hard my husband had to haul the box inside for me to assemble. In my imagination the chair arrived put together, but I hadn’t read the description carefully enough.
As I looked at the flat carton, wondering how a swivel rocker could possibly fit inside it, I saw a note directing me to BILT, a phone app promising help putting the parts together. Dubious, I downloaded the app and watched the video, complete with audio, that had been produced to help someone make the chair. Usually the directions from purchases from China(as was this chair it turned out)are in pictures and arrows and leave me completely confused. Apparently I am not the only one who has had this experience. Hence the BILT app.
Sure enough the video was clear and the pictures were provided for each step. A friendly sounding woman narrated the process. Three times she cautioned to not cut the strings holding the swivel device in place. Thankfully I had not opened the carton because I am certain my first impulse would have been to cut the strings.
So the box is in the living room. The instructions are on my IPad. But it is winter outside and my incentive to assemble the chair has disappeared. Maybe tomorrow!








